Privacy Policy
Privacy policies & disclaimers
Email communications—your choices
You always have the option to unsubscribe from any Northwell Health marketing communications emails by clicking on the "unsubscribe" link at the bottom of marketing e-mails that you receive. In general, the clinical communications you receive from Northwell Health are a direct response to your inquiry and cannot be opted out.
Personal information you choose to submit
Submitting personal information (name, address, telephone number, email address, etc.) is voluntary and is not required to access information on our website. If you choose to provide Northwell Health with personal information -- for example by completing a "Contact Us" form, requesting an appointment, signing up for an event, or completing a survey -- we may use that information to respond to your message and/or help us get you the information or services you requested.
Information we collect passively
When you browse through our websites, we use a number of tools to gather and store information about your visit, including:
Google's Universal Analytics: Northwell Health uses Google's Universal Analytics (UA) software to gather and store information about your visit. However, this information cannot be used to identify you as an individual. It is only used in aggregate to help understand how well our site is meeting the needs of our users and how we can best improve its performance. The aggregate data is only available to our Digital Strategy team and select staff members who require access to perform their job duties. The basic information we collect includes:
- The date and time of your visit to our website
- The pages and documents you viewed on our website
- The URL of the website you visited prior to ours
- The type and version of your Web browser and operating system
- Your location at the time of your visit, down to the city-level
The Google Analytics Privacy Policy is available at https://www.google.com/intl/en/policies/privacy/.
DoubleClick: Northwell Health uses DoubleClick to understand the characteristics and demographics of the people who visit Northwell Health sites. Northwell Health staff only conducts analyses on the aggregated data from DoubleClick. No personally identifiable information is collected by DoubleClick from Northwell Health websites. The DoubleClick Privacy Policy is available at https://www.google.com/intl/en/policies/privacy/.
You can opt-out of receiving DoubleClick advertising at https://support.google.com/ads/answer/2662922?hl=en.
Understanding cookies
Websites can automatically place small text files, known as "cookies," on the computers of their visitors. Northwell Health uses "cookies" to test and optimize our website design and content.
Website security
We employ commercially reasonable measures to safeguard the collection, transmission and storage of the information we collect.
Visiting an official Northwell Health page on third-party websites
We maintain accounts on third-party websites, such as social media sites, as tools to better interact with the public. The security and privacy policies of third-party websites apply to your activity on those sites.
YouTube Terms of Service: Northwell Health uses YouTube API Services. All users are agreeing to be bound by YouTube's Terms of Service. To view YouTube's Privacy Policy, click here.
Mobile App permissions
Based on your device or app permission settings, mobile apps may access information from the device with your permission. You will be able to grant or deny the permissions on your device, this may affect the usability of certain features within our app.